Both www.EduToursToCuba.com and www.CultureCuba.com are the official web sites of the authorized and licensed travel agency, Voyage Culture Cuba (VCC). (See About VCC). All payments (by credit card or by check, in US Dollars or in Canadian Dollars) for packages to be found in either of our two web sites or customized-quoted to you, are deposited in the VCC In Trust bank account. These funds are protected by the law and can only be used by VCC for our clients’ packages in order to pay our suppliers in Canada, the USA and Cuba for the clients’ trips.
USA Residents
Americans can pay either in Canadian or US dollars. Most of our ready-made packages are quoted on our web site in Canadian dollars and we prefer to be paid in Canadian dollars. In order to have an idea what the equivalent is in US dollars, you can check it out here, even though the actual rate may vary at the time of you actual payment and according to your bank rate. All customized, made to measure group trips are quoted to Americans in CUC. And of course this payment is paid in CUC, the exact rate that we quote to you.
Canadian Residents
Canadian residents pay all trips in Canadian dollars
All others travelers
All other travelers, for example from Europe, Oceania, Caribbean, can pay either in Canadian or US dollars. Most of our ready-made packages are quoted on our web site in Canadian dollars and we prefer to be paid in Canadian dollars. In order to have an idea what the equivalent is in US dollars, or in Euros, you can check it out here, even though the actual rate may vary at the time of your actual payment and according to the your bank rate.
All customized, made to measure group trips are quoted to you either in CUC or Canadian dollars, it is up to you. The payment is paid in CUC or in Canadian dollars, depending which currency you had chosen for your quote.
We strongly recommend full cancellation, medical, interruption insurance. Click here to find out more about the insurance that VCC offers for all its trips and for all our clients, whether U.S., Canadian or others. We use the services of the best travel insurance company in Canada. In order to procure the cost of insurance, you can e-mail us online, providing VCC with the total cost and the length of the trip you have chosen, your age and date of birth and which country you are from. We will then provide you with the cost that you can then add on to your payment. Please remember that cancellation insurance must be paid AT THE SAME TIME AS THE DOWN-PAYMENT OR THE FULL INITIAL PAYMENT.
Payment by Credit Card
Payments can be made to VCC through Visa, Master Card, American Express or Diners’ Club credit cards, irrespective from which country the credit card it is issued, whether it be US, Canada, Europe, etc. There is no further charge for credit card payment.
In order to pay by credit card, click here for the Credit Card Payment Authorization Form. Credit Card payment can be made in two ways, it is your choice.
a. It is preferable that you print out, complete, and sign the Credit Card Payment Authorization Form and then fax or mail it to us. We do not take online credit card payments for your own protection and security.
Fax: (514) 982-2438
Mailing address
VCC
5059 Saint Denis Street
Montreal, Quebec
Canada H2J 2L9
b. You can phone in your credit card information (Toll free in Canada and the US: 1-888-691-0101 or in the Montreal region (514) 982-3330). Make sure that you have the following when you telephone: the type of credit card (Visa, Master-Card, American Express or Diners’ Club), the full and exact name under which the credit card is issued, the credit card number and the date of expiry and the amount to be paid, and the currency (CUC or CAD) under which it was agreed to pay. Telephone calls always risk the possibility of errors, while the written Credit Card Authorization Form virtually eliminates any error or misunderstanding. That is why we insist on the written form as being preferable. However, for all payments over 3000 $ CA or 2000 $ US, you must sign and send us the completed form.
Remember that VCC can accept US-issued credit cards in order to pay for Cuba trips.
Payment by check
All payments can also be made by check made out to VCC in Trust, in either US dollars or Canadian dollars, depending on what was agreed upon. US residents choosing to pay by check, must send a certified check or a money order.
Clients having chosen a leisure holiday trip, with no specialized feature to it, such as beach resort or air and/or hotel only, can skip the following Form as there is no need to complete any Registration Form to go along with your payment.
Registration Forms
VCC requires all clients who have chosen any specialized trip to be found on any of our two web sites, or a customized trip tailor-made for you, to complete our Registration Form.
To register for any of our programs please follow our easy three-step registration procedure. You can then,
1. View it to see if it is exact and then click on the Submit button.
2. Print it and send it to VCC by fax or by snail mail.
3. Print it and conserve it for your own records.